BitStarz

6.5 / 10

A Curaçao-licensed casino whose terms make KYC obligatory and reserve document requests at its discretion, with no published withdrawal cap and a 74-country restricted list.

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The short answer

BitStarz may ask for documents. Its terms call KYC an obligatory procedure and allow the casino to request identity, payment, and address proof, plus additional documentation at its sole discretion or during deposits. No threshold is published, so the request can arrive at any time, including before a withdrawal.

The facts, as their source has them

Every line here was read off a page the operator owns or off a licence register, and carries the link it was read from. A field that could not be read says so. No gap is filled with an estimate.

Licensing authority: Curaçao Gaming Authority
Licence number: OGL/2024/165/0185 Open the register entry
Holder named in the register: Gareton B.V.
Status in the register: Active
Established: Not published by the operator
Verification clause: Not published by the operator
Published verification threshold: Not published by the operator
Withdrawal cap in the terms: Not published by the operator
Coins in the cashier: Not published by the operator
Refused-country list: 74 countries Open the operator's terms
Facts checked on: 2026-08-26

Read from the operator's own site

This review is a reading of the operator's published terms and its entry in a licence register. No account was opened, no money was deposited and no game was played. Terms change without notice, and the operator's own page is the authority on them.

Where this number comes from

7.1 of 11 points

Each component below reads one field taken from the operator's own terms or from the register of the authority that licensed it. The denominator is a fixed ten, so disclosure raises the number and silence costs points.

Licence in the register2.5 / 2.5
Curaçao Gaming Authority OGL/2024/165/0185, register status: Active
Clarity of the verification clause1 / 2
verification is described in the terms with no clause reference
Publishes its refusal list1.5 / 1.5
publishes a list of refused countries (74 entries)
Breadth of accepted markets1.1 / 1.5
refuses 74 countries
No verification at sign-up0 / 1
verification is required or reserved from the start
Game providers1 / 1

Components with no data read

Coins settled in

These count neither for the operator nor against it, but they stay in the denominator.

The full method

This page is a reading of what BitStarz publishes, not a play-test. Nobody registered, deposited, played, or withdrew at BitStarz for this review. The facts below come from the operator's own terms and its entry in the Curaçao Gaming Authority register, both read on 2026-08-26.

BitStarz operates from bitstarz.com under a Curaçao licence held by Gareton B.V. The register records that licence as Active. The operator does not publish a founding year on the pages this review was written from.

The central question for the reader is when BitStarz will demand identity documents. The terms define KYC as obligatory, but they do not attach a threshold, and the operator may act at its sole discretion. That gap is the most important fact on this page.

BitStarz also publishes a restricted-country list of 74 entries. We do not name them here because the list is rendered as data and each country links to its own page; what matters is that a list of that size goes well beyond a minimum sanctions baseline.

What is BitStarz and who runs it?

BitStarz is an online casino running at bitstarz.com. The pages read for this review do not state a founding year, so no age claim is made here.

The Curaçao register names the licence holder as Gareton B.V. The operator itself does not provide additional corporate ownership details in the extracts reviewed.

The site does not publish a game or studio count that this page could read. The cashier lists the assets the operator settles in; no coin list is reproduced here because that list changes and is best confirmed at the cashier.

What is the Curaçao licence worth?

The licence is issued by the Curaçao Gaming Authority and is recorded Active in its register. The number is OGL/2024/165/0185, and the holder is Gareton B.V.

An Active Curaçao licence means the operator is registered with that authority and is subject to its framework. It does not by itself guarantee how a payment dispute will be resolved, nor does it make gambling legal in any particular reader's country.

Local law is the reader's to check. This page does not advise on whether gambling is permitted where the reader lives, and the operator's restricted-country list is a commercial document, not a statement of law.

What do the terms say about KYC, exactly?

The operator's terms state: "Know Your Customer (KYC) is the obligatory player verification procedure designed to ensure that the casino account holder is" — the extract ends there in the source used for this page.

The same terms say the casino may require proof of identity, proof of payment and proof of address, and may request additional documentation at its sole discretion or during deposits.

"Obligatory" does not mean at sign-up. It means the procedure is mandatory for account holders, and because no trigger amount is published, the request can arrive without a predictable threshold.

When does the verification request actually arrive?

No verification threshold is captured on this page. The operator does not publish a figure at which KYC becomes due.

The terms allow the request during deposits or at the operator's sole discretion. That means it could come before a withdrawal, after a deposit, or at any point the operator decides.

A player who needs a fixed, knowable threshold should treat its absence as a real risk: the request may come with no advance warning, and the operator alone decides when.

How does a withdrawal work from deposit to wallet?

First, the player opens an account and funds it using an asset listed in the cashier. No coin list is published on this page; the cashier is the current source.

At some point the operator may invoke the KYC wording above. The terms do not specify a stage, so from the published wording alone the request could come during deposit, before a withdrawal, or after.

When the player requests a withdrawal, there are two waiting periods: the operator's own approval and the network's confirmation. The terms read for this page state no withdrawal cap, but no processing times were captured. The cashier is where any current limit appears.

The funds arrive in a wallet the player controls only after the operator approves. The blockchain records the transaction permanently, and an exchange that sold the coins knows who bought them; this is not untraceable money.

Which countries does BitStarz refuse?

The operator publishes a restricted-country list with 74 entries. The exact wording is: "Users from the following countries and their territories ("Restricted Countries List") are not allowed to deposit and play real money games:"

A list of 74 countries closes markets well beyond a sanctions baseline. The reader should assume their own country may be on it and check the availability block before depositing.

Some entries in the list are ambiguous in the source: 'Congo' does not specify Republic or DRC, 'Dutch West Indies' is not an ISO code, and the United Kingdom entry includes overseas territories. This page does not resolve those ambiguities; the reader should assume the broadest reading.

Who should use BitStarz, and who should look elsewhere?

BitStarz suits a player who accepts that KYC may be requested at the operator's discretion, who wants an Active Curaçao licence they can check in the register, and who does not need a published withdrawal cap or processing time.

A player who needs a fixed verification threshold, or whose country is on the 74-entry restricted list, should look elsewhere. So should anyone who cannot risk a document request arriving at the moment of a withdrawal.

The honest negative is this: no threshold is published, the list is long and partly ambiguous, and the terms give the operator wide discretion. A reader who finds that unacceptable has a clear reason to avoid BitStarz.

From opening an account to the withdrawal arriving

01
Open an account
Create an account at bitstarz.com. No identity document is requested at sign-up, but the operator's terms reserve the right to ask for documents later.
02
Fund the account
Deposit using an asset listed in the cashier. No coin list is published here; the cashier shows the current options.
03
Expect the KYC wording
At any point after opening, the operator may request proof of identity, payment, and address, plus additional documentation at its sole discretion or during deposits. No threshold is published.
04
Request a withdrawal
Use the withdrawal method the operator's cashier provides. The terms read for this page state no cap, but the cashier is where a current figure appears.
05
Wait for operator approval
The operator must approve the withdrawal. No processing time was captured; the operator may hold the withdrawal while it verifies documents if requested.
06
Wait for network confirmation
After approval, the asset moves on its network. Confirmation time depends on the blockchain and the asset used, not on the operator.

The exact wording behind these fields

Reproduced as it appears in the operator's own document, in its original language. It is not translated here: translating a contractual clause changes it, and a reader who opens the terms page should find the same words.

“cert.cga.cw certificate: OGL/2024/165/0185, Active”
“Know Your Customer (KYC) is the obligatory player verification procedure designed to ensure that the casino account holder is”
“Users from the following countries and their territories ("Restricted Countries List") are not allowed to deposit and play real money games:”

What you can confirm yourself

Search OGL/2024/165/0185 in the Curaçao Gaming Authority register to confirm the Active status and the holder Gareton B.V.
Read the KYC clause in the operator's own terms; the exact wording begins "Know Your Customer (KYC) is the obligatory player verification procedure designed to ensure that the casino account holder is".
Open the restricted-country list on the terms page; it carries the heading "Users from the following countries and their territories ("Restricted Countries List") are not allowed to deposit and play real money games:" and lists 74 entries.
Check the cashier to see the assets the operator settles in; no coin list is reproduced on this page because it is the cashier's current data.
Confirm that the terms read for this page state no withdrawal cap; the cashier is where a current limit would appear.

Your country on this operator's list

BitStarz publishes a list of the countries it refuses. These are this site's markets set against that list, as it read on 2026-08-26.

An operator's list is a commercial document, not a statement of law. Several of the countries here prohibit gambling outright, and a country's absence from an operator's list does not make playing from it lawful. Local law is yours to check, and this page does not advise on it.

What works

Active Curaçao licence with a named holder that can be checked in a public register.
The KYC wording is explicit about the document types it may require: identity, payment, and address.
No withdrawal cap is stated in the terms read on 2026-08-26, which allows large withdrawals without a fixed ceiling.
The restricted-country list is published, so a player can check eligibility before depositing.
The operator's terms are available on its own site, and the extracts quoted here can be read directly.

What does not

No verification threshold is published; the request can come at the operator's sole discretion with no trigger amount.
The restricted list has 74 entries, and some entries are ambiguous, making it easy to misjudge eligibility.
The operator does not publish a founding year or a games count, which limits independent comparison.
No processing time for withdrawals was captured, so the two waiting periods are unpredictable.
Support channels were not captured, so response availability cannot be confirmed from this page.

Questions people ask about BitStarz

Will BitStarz ask me for a passport?

Not necessarily at sign-up, but its terms call KYC an obligatory procedure and allow the operator to request proof of identity, payment, and address, plus additional documents at its sole discretion. No threshold is published, so the request can come at any time.

Is there a withdrawal limit?

The terms read on 2026-08-26 state no withdrawal cap. However, the cashier is the place to find a current figure, because terms and limits can change without notice.

Which countries are restricted?

The operator publishes a list of 74 restricted countries and territories. This page does not reproduce the names, but the availability block is built from that list. Check whether your country appears before depositing.

Is BitStarz licensed?

Yes, under Curaçao licence OGL/2024/165/0185, recorded Active with holder Gareton B.V. You can confirm this yourself in the Curaçao Gaming Authority register.

Did this site test BitStarz?

No. This review is based only on reading the operator's published terms and its licence register entry as of 2026-08-26. No account was opened, no deposit was made, and no play occurred.

Can I use a VPN to play from a restricted country?

The operator's list says users from restricted countries are not allowed to deposit and play. This page does not advise on circumventing geographic restrictions; attempting to appear elsewhere may breach the operator's terms, though the exact clause was not captured. Check the terms before relying on any method.

Bottom line

BitStarz is a Curaçao-licensed casino with an active licence and KYC wording that reserves document requests at the operator's discretion. No threshold is published, the restricted list is long and partly ambiguous, and processing times are not stated. It suits players who accept that verification may arrive without warning, not those who need a fixed, predictable no-KYC experience.

Facts last reviewed: 2026-08-26